Reader's Question: What's going on with Endesa?

(Via e-mail) "I did not get a letter like the one you are showing on the site,  but I just received 3 bills this week from Endesa from May of 2009 and June, 2009 - a year late and the last one just received, all 3 the same day,  for service sept. 22 to Oct. 28, 2009. What is going on there?  I call the number they give on the statements, 902 50 88 50 but only get recordings in Spanish  and am then  cut off.  I have tried this for 3 days now.   Anyone else having this problem?  Lee Andreason" Can anyone help?